Resume

PROFESIONAL EXPERIENCE

Sr. Solution Architect CAST Software, NYC, New York                                 August 2022 – Current

Work with CAST Software clients to understand their needs in order to help launch pilots for both CAST Imaging and CAST Highlights products.

  • Prepare and run initial learnings for customers
  • Help deploy and customize CAST applications for scanning of customer data.  On cloud, server and mainframe systems.
  • Help customers understand blockers for migrations to native cloud of lift and shift.

Solution Architect SundaySky, NYC, New York                                  February 2021 – July 2022

Worked with SundaySky’s enterprise clients in order to set up back end data transfers to power realtime rendering of customer facing videos.

  • Build custom data transfer back ends for enterprise clients.
  • Managed work for and trained junior engineers
  • Worked with AWS, Jenkins, and DynamoDB as a stack
  • Utilizing Java, Node.js, Swift, REST and SOAP APIs
  • Helped diagnose internal issues using Splunk logging.

Sr. Solution Engineer Jumio, NYC, New York                                  June 2020 – February 2021

Worked with Jumio’s enterprise sales team to help  educate customers on product offerings.   Additionally help those customers deploy POCs into their existing software and if they enter a contract with us help transition them to a fully deployed product.

  • Build POCs for enterprise customers.
  • Complete technical RFPs.
  • Oversee deployment of Jumio Netverify to enterprise clients.  
  • Troubleshoot both web and native iOS and Android application issues.
  • Build custom functionality when needed.

Solution Engineer LivePerson, NYC, New York                                  April 2017 – June 2020

Worked with LivePerson’s enterprise clients, and project managers to help deploy LiveEngage 2.0 software solution.  

  • Oversee deployment of LiveEngage 2.0 to enterprise clients.  
  • Overseeing over $3,000,000 of customer RMR in projects
  • Troubleshoot both web and native iOS and Android application issues.
  • Build custom functionality when needed.

Implementation Manager LivePerson, NYC, New York                                  June 2015 – April 2017

Worked with LivePerson’s clients to help deploy LiveEngage 2.0 software solution.  

  • Oversee deployment of LiveEngage 2.0 to enterprise clients.  
  • Overseeing over $700,000 of customer RMR in projects
  • Analyze  client’s current website and mobile applications and help them create migration plans. 
  • Help with technical and programming issues.
  • Analyze usage post migration and work with clients to adapt their deployments to meet their business goals.

Consultant, QA Corp (formerly Netbuilder), Boston, Massachusetts                 Jan 2015 –  April 2017

Helped companies figure out software solutions to business management issues and then implement the needed software.  Supporting QA Corp’s client LivePerson.

  • Full stack Java EE development using JSP, JSF, Maven, ANT, Git, and Eclipse.
  • hybris e-commerce development.
  • Adobe Experience Manager full website development.